How to fix the issue of Hotmail not receiving emails?
Are you experiencing issues while using a Hotmail account? Then, don't worry, as you are not the only one facing the issues. There are several other users also who encounter Hotmail issues. If you are unable to use your Hotmail account for receiving the emails, it could be due to several reasons. Here, in this article, you will find the fixes for your problem like How To Access My Old Hotmail Account, but before that, you must know about the common reasons causing the issue.
Reasons for Hotmail not receiving emails
If you want to check your inbox with the new emails, but you observed that there are no new emails, it means you are not receiving emails on your Hotmail account. Some common reasons for this issue are as follows:
- Improper internet connectivity
- Incorrect recipient email address
- Email filters
- Browser cache and cookies
- Blocked file extension of Hotmail
- Disable the email forwarding
- Hotmail server is down
It might not be working due to some other reasons also. So, before fixing it, you must have a clear idea about the reason for the issue.
Fixes for Hotmail not receiving emails
If you cannot access your account properly when the emails are not receiving emails. In case you are trying to fix the Hotmail emails issue, you can try out some basic troubleshooting, as mentioned below:
- Check your internet connection- You must ensure that your internet must be working properly for receiving the emails. It is the basic requirement for all the online activities. If you are using a Wi-Fi connection, you can either use a strong connection or switch to a wired connection or the cellular data.
- Check your spam folder- If you cannot receive the Hotmail emails in your inbox, you can try checking your spam folder. In some cases, the emails directly go to the spam folder of the Hotmail account. If you find it in the spam folder, you can move the email to the inbox or any other desired folder.
- Check the list of blocked senders- It might be possible that you have blocked a sender. So, you need to check the list of the blocked senders. You might have blocked the sender from whom you are expecting the email.
- Delete your cache, cookies and browser history- Sometimes, the issue comes when the cookies and cache are saved in your browser and creating hindrance for the receiving emails. So, you need to delete the browsing history, cookies and cache from the browser. It might fix Hotmail issues.
- Check for proxy settings- When you are unable to receive Hotmail issues, you must check for the Hotmail server down. You can check the server outage on the official website. It can cause issues for Hotmail accounts.
- Correct server settings- For proper sending and receiving emails in Hotmail, you must have the proper settings of configuration. If the incorrect details are saved, it will not allow you to send or receive the Hotmail issues.
- Browser issue- It might be possible the browser is not working properly. So, either you can try updating the browser or switching the browser to another.
Most of the time, the sender might be typing the incorrect email address. In some cases, the issues come up due to incorrect email forwarding settings.
If you are still experiencing Hotmail not receiving emails, you can contact the support team. The technical experts of Hotmail support will assist you with the kinds of queries and issues related to Hotmail services. You can either use the phone number, email or live chat to get in touch with the support executives. All the support services are available 24x7 and you can contact the support as per your convenience. The contact details are easily available on the contact page of Hotmail.
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